The Crann Centre is a company limited by guarantee and is:
The organisation is governed by its Constitution.
The Crann Centre has a voluntary Board of Directors which meets at least four times each year. The Directors have responsibility for the governance of the organisation and the strategic direction. The Crann Centre values the experience and perspective which each Board member brings based on their life and career experiences. Board members do not receive remuneration for their role as directors.
Day-to-day operational management is delegated to the Chief Executive, who is supported by the Management Team.
The Board manages its work through a number of Sub-Committees, consisting of Directors and external volunteers, each of which is chaired by a Board member.
The Crann Centre is committed to working at the highest standards and to ensuring that all our communications and interactions with clients, families and all stakeholders are appropriate. However we accept that things can go wrong and when they do it is important to put matters right.
If you are dissatisfied with any aspect of the Crann Centre’s work we would like to hear from you. You will find full details in our Complaints Policy or if you wish you may contact our Chief Executive directly.